Privacy Policy

Apex Data Solutions (“Apex”, “we”, “us”) is a data & AI company based in Riyadh, Saudi Arabia. This policy explains what information we collect, how we use it, and your choices when you use our websites and products, including our market-intelligence demo.

Information we collect

• Contact details you provide — such as your name, email, phone number, and any message when you contact us or request a service or study.
• Study conversations — your answers, concept, preferred locations, budget assumptions, and confirmed brief. We save these so you can continue the conversation. Briefing text is processed by our AI provider to interpret your request; avoid including information that is not needed for the study.
• Account information — if you sign in, the identifier from your sign-in method (e.g. email address or mobile number) used to authenticate you and remember your access.
• Payment information — when you make a purchase, payment is processed by our payment provider; we receive a confirmation and limited transaction details, not your full card number.
• Usage data — basic technical and usage information (e.g. pages viewed, approximate region, device/browser) to operate and improve the service.

How we use your information

• To provide, secure, and improve our services and respond to your requests.
• To authenticate you and maintain your access to paid features.
• To process payments and deliver purchased reports or studies.
• To communicate with you about your requests, orders, or account.

Sharing

We do not sell your personal information. We share it only with trusted service providers who help us operate the service — for example authentication and payment processors — and only as needed to provide the service, or where required by law.

Study delivery

When you request WhatsApp delivery, we record your consent and verified phone number. We use that number for the study and updates about your request. This does not sign you up for marketing messages.

Cookies & sessions

We use essential cookies and similar technologies to keep you signed in and to operate core features. You can control cookies through your browser settings.

Data retention

We keep personal information only as long as needed to provide the service and for legitimate business or legal purposes, after which it is deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond in line with applicable Saudi data-protection law.

Security

We apply reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Contact

Questions about this policy or your data? Email info@apexdatasolutions.sa.